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Medical Scheduling Software: Features, Pricing, and Top Providers

Medical practices today need all types of tools and functions to operate efficiently everyday. Many practices are turning to robust software solutions to get the job done. For physicians’ offices, there’s everything available today from complete practice management software, to EHR and EMR, to complete medical billing services for physicians, and more. If you are looking for a platform providing just medical scheduling functionality, going with medical appointment scheduling software is your best bet. Keep reading to review the common features, pricing, and top providers for medical scheduling software.

What is Medical Scheduling Software?

Medical scheduling software is a user-friendly platform that helps medical offices easily schedule patient appointments and manage physicians’ schedules. Although of course there are other ways to manage office schedules, medical scheduling software is designed just for healthcare practices. This means it provides healthcare administrators to take advantage of automated scheduling and reminders, live chat with patients, patient portals, and more. 

One of the best parts of using medical appointment scheduling software is that it is entirely automated. It can provide you with tons of information about your medical office’s daily schedule at the touch of a button. Plus, you can often customize your dashboard to simplify your workflow, based on your office’s preferences.

What Features Does it Provide For Medical Practices?

Medical scheduling software is designed to make administrative work easier in medical offices. Particularly, its features and functions make registering and scheduling patients easier. It also allows admin staff to manage wait times, automate appointment reminders, and manage providers’ daily schedules more efficiently. Here are some of the most common features you’ll find with high-quality scheduling software options today:

  • New patient registration
  • Insurance eligibility verification
  • Automated appointment reminders
  • Recurring appointment scheduling
  • Waitlist management
  • Wait room tracking 
  • Schedule snapshots 
  • Patient billing portal
  • Live messaging tools

Note that you can choose to get medical scheduling software on its own, or add it as part of a larger medical practice management software. You might find that some medical scheduling software also offers built-in practice management tools, such as insurance claim submission and scrubbing, analytics and reporting, EMR, EHR, and much more.

Top Advantages of Medical Scheduling Software

  • Reduce no shows: When patients get text and email reminders about appointments, they’re less likely to forget about their visit. As a result, your medical office will not be wasting any valuable time on these no shows.
  • Automated rescheduling: Many patients see their doctor on a recurrent schedule. With medical scheduling software, you can set up recurring appointments and send automated reminders to those patients. 
  • Self-service patient portal: Patients today often prefer to set and manage scheduling on their own. Patient portals allow patients to select appointment times without having to speak with your administrative staff. 
  • Reduce office wait times: Medical scheduling software can also help you to better manage your waiting room. It can identify longer than normal wait times and give you an approximation of the time each patient will have to wait for their appointment in real-time. 
  • Maintain HIPAA-compliance: All your communications must be HIPAA-compliant. Medical scheduling software makes it easy to maintain compliance, as the system is designed to be HIPAA-compliant. 

Pricing Options

Pricing for medical scheduling software often depends on the provider, included features, and the number of users/providers at your medical office for the software. You can usually expect to pay subscription fees by the month. We recommend looking into common pricing models for medical billing software to get an idea about typical cost.

With that being said, the cost of medical scheduling software ranges from free to $150 per month, depending on the above factors.

More robust software that offers more features and functionality to medical offices will typically cost more. For instance, if you are implementing medical software that also offers medical billing and coding functionality and/or practice management features, you’ll likely pay more than if you went with just medical scheduling features alone. 

Also, the more users that need to use the medical scheduling software, the more you’ll pay per month. Some medical software providers will charge more per month based on the number of physicians who need scheduling using the software.

We recommend comparing several medical scheduling software providers to find the right set of features and pricing for your medical practice’s needs. 

Top Medical Scheduling Software Providers 

Who are the top medical scheduling software providers? Comparing different medical software providers can help you find the best software that suits your needs and make the smartest decision. When comparing providers, pay attention to factors such as offered features, integrations, cost, and subscription lengths. 

1. Epic Cadence

Epic provides medical scheduling software called Epic Cadence. This software tends to be useful for medical practices that may have several different offices and locations. It can also help schedule different medical rooms and equipment throughout the day. 

Pricing for Epic’s medical scheduling functionality alone is unavailable online. However, you can look into Epic’s software options or explore their EHR software.

2. Medisoft

Medisoft offers medical billing software with built in scheduling tools. This is a good platform to choose if you are looking for more functionality with your medical scheduling software. Medisoft will allow you to manage insurance claims and revenue using the same platform as scheduling. Additionally, you’ll be able to collect patient balances, access EHR and EMR, access ICD-10 coding tools, and more.

Medisoft software starts at $49 per month and can cost as much as $209 per month, depending on the number of users. Keep in mind that you’ll be getting an all-in-one medical management platform, so it’s worth the cost.

3. Acuity

If you are looking for just appointment setting functionality on its own, Acuity provides a free medical scheduling software option for practices with one user only. This is a great solution for small practices that need a simple scheduling system. There are also paid plans if you are looking for more functions and features, which start at just $15 per month.

Acuity’s scheduling syncs with Google Calendar, so you can easily keep physicians in the loop of their daily schedules. 

4. CureMD

CureMD provides software with scheduling and appointment management functions. Their software also offers EHR and EMR functionality, mobile management, patient portals, and other useful tools.

Keep in mind that because CureMD is a top medical software provider, they provide several different medical software options. Be sure to speak to a representative to find the best software solution that works for your practice. Also keep in mind that CureMD offers complete medical billing services.

5. PracticeSuite 

PracticeSuite is another medical software option that provides free plans. In fact, PracticeSuite’s free version provides more features than other free medical software options on the market today. It allows you to access ICD-10 coding, create superbills, produce analytics and reports, and submit up to 25 free insurance claims per month.

Paid versions, which offer even more features, start at $95 per month. They do offer a free trial, as well.

Next Steps

If you are looking into medical scheduling software for your practice, you might also benefit from an outsourced medical billing and coding service as well as other digital healthcare tools. We recommend comparing in-house vs. outsourced medical billing. You might find that choosing a medical billing company takes care of your everyday billing needs, and provides you medical scheduling tools on top of that.

You also might consider looking into medical answering services, which can also help you with appointment setting needs.

Ready to compare prices for medical software? Our free online comparison tool helps medical practices like yours compare medical software and medical billing service solutions that fit your specific needs. 

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