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Work with Great People

We have a diverse team of hard-working and fun-loving individuals

Benefits

We offer competitive salaries, health and dental benefits, paid time off, retirement plan, and working in a fun environment.

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Culture

Last year, 360Connect hosted several fun events: an all company boating/jet ski trip on Lake Travis, holiday party at Bangers Austin, a Halloween costume contest with cash prizes, and a Thanksgiving eating contest to name just a few. We all work hard but have some fun, all the while encouraging everyone to be themselves.

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Awards

360Connect, LP is consistently ranked on the Austin American-Statesman’s Top Workplaces list, so if you thrive in a fast-paced environment and have a strong work ethic, this is the company for you.

Open Positions

Associate Account Manager

Does this describe you? You…

  • …have a voracious appetite for learning new things.
  • …are someone who can explain just about anything to anyone.
  • …like helping people while staying patient, level-headed and super cool under pressure.
  • …identify and solve problems before being asked to look into them.
  • …get excited about helping people and businesses to grow.

If so, we want to speak to you about a great Account Management Associate position based in north Austin, TX!

Who we are? Meet 360Connect:

At 360Connect we help our customers solving one of the most challenging problems in business – acquiring new customers. We do this by providing “marketing in a box” where we find, qualify, and deliver sales-ready prospects to our clients. On average, our customers see a $7-to-$15 return on every $1 they spend on our service and currently rate us at 4.6 stars on Google Reviews.

As one customer put it “360Connect leads help put us on the 20-yard line…and every little bit helps, these days!”

To learn more about us, check out our website at www.360Connect.com.

We have a diverse team of hard-working, fun-loving individuals.
We believe in six core values which include:

  • Do what it takes to deliver excellent results.
  • Bring a proactive, solution-oriented attitude.
  • Act with integrity and respect.
  • Communicate directly and honestly.
  • Do what you say you are going to do.
  • Always learn and try new things.

We “walk the talk” on our core values at 360Connect. The Austin-American Statesman has named us as a “Best Places to Work” for the last six years in a row. We are the only digital company in Austin to have received the award more than once!

Does this sound like a place you would like to work? We would love to talk to you!

What you will do – Job Responsibilities:

  • Work with a group of clients to ensure their goals are being met.
  • Regularly communicate with customers primarily via phone and email.
  • Monitor client budgets, spending and revenue. Be able to explain account performance to clients.
  • Negotiate contract renewals with clients, establish timeline of performance.
  • If needed, work with clients to help save them from cancelling.
  • Maintain strong relationships with existing clients and seek avenues to expand budgets.

What we are looking for – Qualifications:

  • Has 1-2 years in sales or client services experience.
  • Exhibits sound reasoning to effectively support client success
  • Is a self-starter, can take initiative to grow client accounts
  • Has a confident phone presence
  • Can multitask a number of different activities
  • Is organized and detail-oriented with good computer skills.
  • Live in the Austin, TX area

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Application Question: Are you client-centric and enjoy helping others?

Interested?

Learn more & apply online

Digital Marketing Paid Media Specialist

360Connect is a growing company in the B2B lead generation space which has been in business since 2005. We are looking to take our company to the next level of growth by adding a Digital Media Manager to our roster. This person will manage a digital media analyst, provide strategic leadership and own the results of all of our paid search engine marketing. Basically, we are looking to accelerate our growth and this person can help!

We have a diverse team of hard-working, fun-loving individuals. We believe in six core values which include:

  • Do what it takes to deliver excellent results.
  • Bring a proactive, solution-oriented attitude.
  • Act with integrity and respect.
  • Communicate directly and honestly.
  • Do what you say you are going to do.
  • Always learn and try new things.

We don’t just tape our values on a filing cabinet, but we “walk the talk” on our core values. The Austin-American Statesman has named us as a “Best Places to Work” for the last SEVEN years in a row. Additionally, we are the only digital company in Austin to have received the award more than once.

To learn more about us and our business, check out our website at www.360Connect.com.

Job description

Our new Digital Media Manger will be responsible for overall leadership and oversight of our paid search activities. In addition to managing the search analysts this role includes coordination of landing pages and website creatives with our in-house web development team. There will be ad hoc marketing pilots for experimentation in new product categories as well as more structured accounts that integrate directly with our internal bid management tool.

Responsibilities include, but not limited to:

  • Understand the objectives and pain points of our customer community – both buyers and sellers
  • Assist with lead generation campaigns, experience with email marketing, Facebook Ads, and LinkedIn Ads preferred
  • Continually optimize campaigns with A/B testing and data analysis
  • Support the expansion of 360Connect’s email marketing automation to attract potential buyers across various industry verticals.
  • Oversee the daily management of social media and provide feedback on responses.
  • Focusing on delivering high quality true intent leads to our customers.
  • Be a proactive and flexible team player, willing to wear different hats to come together to get the job done.

Qualification

  • 3-5 years of experience managing paid search campaigns in Google Ads
  • Proficiency with Microsoft Excel and other data analysis tools
  • A bachelor’s degree
  • Leading, developing and mentoring a Digital Marketing Analyst
  • Strategic and tactical oversight on all paid media campaigns
  • Help achieve significant growth goals for paid media, as current client’s budgets are currently going unmet
  • Collaborate with our product team to provide metrics and feedback on new category selection
  • Hands-on oversight of account buildouts including ad copy creation
  • Monitoring overall performance of accounts and making any corrections needed to improve margin
  • Collaborating with our Technical Team to understand and improve our internal Bid Tool
  • Regular interaction with Sales and Account Management. Must feel comfortable discussing results and ideas with others in the company.

Soft Skills

  • Proven digital marketing experience with a focus on paid search
  • Strong analytical skills and detail orientation
  • High energy, drive, and maturity with a demonstrated ability to overcome obstacles
  • Enjoy working in a fast-moving, yet casual environment
  • Self-starter attitude
  • Strong problem solver
  • Thrive in a team environment

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Interested?

Learn more & apply online

Sales Executive

JOB SUMMARY

360Connect, LP is seeking a Sales Executive interested in working on an Award-Winning, Austin American-Statesman Top Work Places for six years, to join our growing sales team. This individual will be an experienced sales professional who will deliver value to the company by engaging and selling 360Connect marketing services to companies that are actively seeking growth strategies.

RESPONSIBILITIES:

  • Generate leads through target account selling, outbound prospecting, and calling on leads from multiple sources
  • Action activity levels at 40 calls per day
  • Remain knowledgeable and up-to-date on product, industry changes, and competitive landscape
  • Research accounts, identify key players, generate interest, and develop interest to stimulate opportunity
  • Exceed individual goals while also contributing to team and organizational goals
  • Negotiate and sell the 360Connect Marketing Solution based on company needs
  • Negotiate and execute sales contracts
  • Adheres to 360Connect policies, standards, and procedures while maintaining the company’s core values
  • Ability to successfully build, manage, and close out your sales pipeline

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of sales best practices and sales performance metrics
  • Excellent, effective, and clear communication skills (both written and spoken)
  • Strong skills in problem solving and customer service
  • Ability to handle ongoing rejection and still persevere
  • Ability to demonstrate a passion for sales/persuasion and solving problems
  • Solid knowledge of CRM software and MS Office
  • Ability to adapt quickly and converse convincingly in the many business spaces that we function in

REQUIRED EDUCATION AND EXPERIENCE:

  • High School Graduation or Equivalent
  • At least 2 years of sales experience
  • Successful track record in sales-driven environments
  • Experience with CRM

PREFERRED EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree
  • 3-5 years of sales experience
  • Background in Sandler Sales training
  • Experience with Salesforce and Adobe e-Sign or Docusign

BENEFITS AND PERKS:

  • Competitive salary and commission
  • Sales Training
  • Medical, Dental and Vision, Disability, and Life insurance
  • Paid time off
  • Retirement plan with company match (Simple IRA)
  • Casual dress code
  • Working for an award-winning company: Austin American-Statesman Top Work Places: 2015, 2016, 2017, 2018, 2019, 2020

This position will report directly to the Director of Supplier Sales & Marketing. This will be full-time, exempt position working at least 40 hours per week. Our office is located off 183 and Hymeadow Drive in Austin, Texas.

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Interested?

Learn more & apply online

Call Center Representative

Summary:

Does this describe you? You…

  • …have a voracious appetite for learning new things.
  • …have basic computer skills and are internet savvy.
  • …like helping people while staying patient, level-headed and super cool under pressure.
  • …are confident on the phone
  • …are detailed oriented

If so, we want to speak to you about a great Call Center Representative position based in north Austin, TX!

Who we are? Meet 360Connect:

At 360Connect we help our customers solving one of the most challenging problems in business – acquiring new customers. We do this by providing “marketing in a box” where we find, qualify, and deliver sales-ready prospects to our clients. On average, our customers see a $7-to-$15 return on every $1 they spend on our service and currently rate us at 4.6 stars on Google Reviews.

As one customer put it “360Connect leads help put us on the 20-yard line…and every little bit helps, these days!”

To learn more about us, check out our website at www.360Connect.com.

We have a diverse team of hard-working, fun-loving individuals.
We believe in six core values which include:

  • Do what it takes to deliver excellent results.
  • Bring a proactive, solution-oriented attitude.
  • Act with integrity and respect.
  • Communicate directly and honestly.
  • Do what you say you are going to do.
  • Always learn and try new things.

We “walk the talk” on our core values at 360Connect. The Austin-American Statesman has named us as a “Best Places to Work” for the last six years in a row. We are the only digital company in Austin to have received the award more than once!

Does this sound like a place you would like to work? We would love to talk to you!

What you will do – Job Responsibilities:

  • Make outbound phone calls to respond to customer lead requests
  • Provide customers with product and service information
  • Identify, research, and resolve customer issues using the computer system
  • Complete call logs and reports to record job performance
  • Research lead validation issues that come up
  • Recognize, document and alert the supervisor of trends in lead validation quality
  • Recommend process improvements

Qualifications:

  • High School Diploma or equivalent
  • 1-year customer service experience
  • Ability to type a minimum of 50wpm Has a confident phone presence
  • Can multitask a number of different activities
  • Is organized and detail-oriented with good computer skills.
  • Live in the Austin, TX area

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Application Question: Are you client-centric and enjoy helping others?

Interested?

Learn more & apply online

Billing: Accounts Receivable Specialist

360Connect, LP is seeking a Billing and Collections Specialist to join our growing Account Management team. Despite some of the initial challenges with COVID-19, our business has continued to grow. As such, we need an individual that is highly motivated, organized, and data-driven. The Billing Specialist plays a key role our success by being the “boots on the ground” when it comes to managing the billing of a growing company. A successful person in this role will:

  • Perform day to day functions including analytical reporting with a strong attention to detail
  • Work with the 360Connect account managers to identify customer needs and opportunities
  • Help identify potential problems and bring proactive solutions
  • Provide any additional support as needed

In addition, this position will be taught foundational business skills and have an inside track to the Account Manager position within the company.

This position will report directly to the Director of Account Management. This will be a full time, exempt, position. The general work schedule will be Monday through Friday 8am to 5pm in addition to any weekend or holiday that falls on the 1st of the month when billing is due.

Job Responsibilities:

  • Utilize excel regularly to assist in billing and account management responsibilities
  • Log and update detailed account records and record actions within company CRM (Salesforce)
  • Communicate with clients by telephone to provide information and resolve any issues – or refer client to designated personnel accordingly.
  • Proactively and reactively send reminder emails, actual mail, etc to accounts about to be due, that are past due, and gather next steps for payments to be resolved
  • Process all invoices and credit card payments on the 1st day of every month.
  • Update A/R list and failed credit card payments, daily and revenue reconciliation monthly.
  • Process write-offs and bad debt monthly.
  • Review client complaint’s for relevancy and validity.
  • Audit and reconcile charges and payments
  • Provide support to account managers as needed
  • Meet with management and share ideas on how to improve billing structure and processes, as needed.

Qualifications:

  • High School Diploma or equivalent
  • Knowledge of Microsoft Outlook and PowerPoint
  • Proficiency in Microsoft Excel
  • Experience using SalesForce is preferred
  • Experience with billing and reporting preferred

Ideal Candidate:

  • Is a self-starter and can take initiative to improve our client’s business
  • Can multitask a number of different activities
  • Is organized and detail-oriented
  • Has basic computer skills
  • Likes to work in a team oriented environment

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Casual dress code

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Application Question: Are you client-centric and enjoy helping others?

Interested?

Learn more & apply online

VP Digital Operations

About Us:

The simplest explanation for 360Connect is that we help companies solve one of the most challenging problems in business- growing revenue by finding new customers. We do this by providing “marketing in a box” where we connect businesses looking to buy costly products or services with local suppliers who sell them. Currently, over 700 companies use our service and generate hundreds of millions of dollars in new revenue annually from our service. For more information about what we do (and how we do it), check out www.360connect.com.

We were founded in 2006 by two serial entrepreneurs with deep backgrounds in digital marketing and online customer acquisition. We have grown steadily since then and currently employ 40+ people. 2020 started out as a breakout year for the company with significant growth, however, COVID-19 slowed things down and the company saw flat revenue for the year but remained profitable. The company is back on a growth trajectory in 2021 and is on track reach $20 million in revenue by 2024. The company is privately held and has no debt.

Duties and Responsibilities:

  • Direct oversight of several primary functions within the business, such areas to be determined based on the experience and background of the candidate.
  • For the departmental functions, working with the current department leaders to:
  • Establish approved objectives, plans and budgets
  • Determine departmental staffing requirements.
  • Ensure departmental goals met
  • Assist with hiring/firing, training, motivating, etc. or team employees.
  • Provides leadership, supports, motivates, directs and retains high-caliber staff.
  • Responsible for several major cross-departmental growth initiatives:
  • Building teams to manage categories as specific ‘products’, leveraging knowledge and leadership from the next level managers
  • New category evaluation and launches
  • Revenue optimization
  • Oversight of source quality process
  • Financial planning, budgeting, and revenue forecasting.
  • First line response for any legal issues
  • Helps maintain and manage daily, weekly, monthly and quarterly communications
  • Work with CEO and other department leaders to identify and bring forth ideas for quarterly “rocks”
  • Identifies and solves critical operational problems.
  • Living and enhancing the culture and core values of the organization
  • Having some fun along the way, and helping to continue to make 360Connect a great place to work!

Qualifications:

  • Degree or diploma in business or other relevant discipline or equivalent experience
  • 10+ years in an operations function in a fast-moving, dynamic industry
  • A track record of driving organization growth
  • Strong analytical skills, able to diagnose complex situations and get to the bottom line
  • Excellent people management skills. Must have deep people management and hiring/firing experience.
  • Leadership skills. Must be able to identify opportunities, gain commitment, develop plans and marshal resources to take advantage of such opportunities.
  • Strategic thinker with strong planning skills
  • Ability to work cooperatively with others in a leadership role to achieve departmental or organizational tasks/goals.

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Casual dress code

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Application Question: Are you client-centric and enjoy helping others?

Interested?

Learn more & apply online

Manager of Human Resources

Meet 360Connect: 

The simplest explanation for 360Connect is that we help companies solve the most basic business challenges – growing revenue. We provide “marketing in a box” which connects businesses looking to buy costly products or services with local suppliers who sell them. Currently, over 700 clients across the U.S. and Canada use our service.

For an idea of what we do, check out www.360Connect.com.

Among us, you can find a piano player, a stage-shy singer, basketball players, the world’s biggest University of Texas fan, a coin collector, several moms and dads, a Hula Hoop Queen, a poetry writer, and several world travelers.

While the companies are separate, they share the same serial entrepreneur co-founders and the same accounting, HR, and admin team. This is where you come in: we are looking for a dynamic Manager of HR to help us to continue to grow our companies through the management of day-to-day HR operations, benefits, and compliance for both companies.

This position officially lives in 360Partners which is the shared services entity for the two companies and reports to one of the co-founders.

Culture:

Yes, we have all the benefits stuff like PTO, health insurance, retirement plans, etc. but that is not the reason to join our team.

While we are laid back and fun to be around, we are also committed to doing what it takes to deliver excellent performance. You will be working side-by-side with a team of folks who geek out on what they do and get excited when they drive great results for our clients.

Every member of our team is committed to upholding our values:

  • Do what it takes to deliver excellent results.
  • Have the right attitude.
  • Do the right thing.
  • Communicate directly and honestly.
  • Do what you say you are going to do.
  • Always learn and try new things.

We don’t just tape our values on the wall or put them in a filing cabinet, but we “walk the talk” at 360Partners. The Austin-American Statesman has named us as a “Best Places to Work” for the last SEVEN years in a row (we are the only digital marketing agency in Austin to have received the award more than once).

We feel this speaks to the culture we have built over the last 10+ years of being in business. We are looking for an amazing Manager of Human Resources to help us continue this trend!

Job Responsibilities and Duties:

The general duties of the Specialist of HR Compliance and Operations include:

  • Implement and manage day-to-day operations of the company benefits programs.
  • Maintain each company’s employee handbook (customized to local state regulations as needed).
  • Assist with annual employee surveys.
  • Answer HR-related questions from co-workers
  • Resolve issues (i.e. being the point person between the company and the TWC).
  • Assist the senior HR recruiting manager with hiring and onboarding new employees as needed.
  • Manage all compliance activities. Ensure the company entities and personnel follow all local, state, and federal laws.
  • Figure out ways to improve existing HR processes.
  • Assist employees to resolve simple and complex HR and benefits issues.

Qualifications:

Think you are a fit? Here is what we are looking for:

  • A bachelor’s degree.
  • 5+ years of HR and benefits management experience with a growing company.
  • Knowledge of HR laws and regulations.
  • Experience with ADP a plus
  • A “yes-first” attitude that represents the company well and a willingness to assist and help fellow team members.
  • A high “E.Q.” and emotional maturity.
  • Tolerance for ambiguity and an ability to evolve our HR infrastructure.
  • A sense of humor

Are you up for the challenge? Sound interesting? We’d love to talk to you. Please send us your resume.

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Casual dress code

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Application Question: Are you client-centric and enjoy helping others?

Interested?

Learn more & apply online

Sales Development Representative

About Us:

360Connect, LP is seeking a Sales Executive interested in working on an Award-Winning, Austin American-Statesman Top Work Places for seven years, to join our growing sales team. This individual will be the first line of communication with prospects,and have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales executives up for success.

This position will report directly to the Sales Operations Supervisor. This will be a full-time, exempt position working at least 40 hours per week. Our office is located off 183 and Hymeadow Drive in Austin, Texas.

RESPONSIBILITIES:

  • Generate leads through target account selling, outbound prospecting, and calling on leads from multiple sources
  • Action activity levels at 40 calls per day
  • Remain knowledgeable and up-to-date on product, industry changes, and competitive landscape
  • Research accounts, identify key players, generate interest, and develop interest to stimulate opportunity
  • Exceed individual goals while also contributing to team and organizational goals
  • Negotiate and sell the 360Connect Marketing Solution based on company needs
  • Negotiate and execute sales contracts
  • Adheres to 360Connect policies, standards, and procedures while maintaining the company’s core values
  • Ability to successfully build, manage, and close out your sales pipeline

KNOWLEDGE, SKILLS, AND ABILITIES

:

  • Knowledge of sales best practices and sales performance metrics
  • Excellent, effective, and clear communication skills (both written and spoken)
  • Strong skills in problem-solving and customer service
  • Ability to handle ongoing rejection and still persevere
  • Ability to demonstrate a passion for sales/persuasion and solving problems
  • Solid knowledge of CRM software and MS Office
  • Ability to adapt quickly and converse convincingly in the many business spaces that we function in

REQUIRED EDUCATION AND EXPERIENCE:

  • High School Graduation or Equivalent
  • At least 2 years of sales experience
  • Successful track record in sales-driven environments
  • Experience with CRM

PREFERRED EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree
  • 3-5 years of sales experience
  • Background in Sandler Sales training
  • Experience with Salesforce and Adobe e-Sign or Docusign

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Casual dress code

Job Type: Full-time

Schedule: Monday to Friday

Location: Austin, TX (Preferred)

Work authorization: United States (Required)

Application Question: Are you client-centric and enjoy helping others?

Interested?

Learn more & apply online

Our Values


At 360Connect, we embrace six core values that are intended to help us make decisions and to serve as a guide for our actions when dealing with our clients, coworkers, service providers, and the company.

Do what it takes to deliver excellent results

Bring a proactive, solution-oriented attitude to everything you do

Act with integrity and respect

Communicate directly and honestly

Do what you say you are going to do

Always learn and try new things

360Connect is one of Austin’s Top Work Places

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