Jive (now known as GoToConnect) and RingCentral are two leading providers in the business phone system industry. Both brands offer award-winning VolP products, which are the leading unified communication systems helping businesses all over the world stay connected from anywhere. Jive powers “GoToConnect,” which includes VoIP and unified communication software that can be powered from […]
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What is a door access control system? Door access control systems are digital security systems that ensure authorized access to your building. They ensure only authorized personnel are entering your building while keeping unauthorized personnel out. This can be extremely efficient in avoiding trespassing, vandalism, and other criminal activity at your business. Plus, because they
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What is an outbound call center? An outbound call center service (aka telemarketing service) is a type of service that makes outgoing calls to prospective or current customers on behalf of a business. They are different from inbound call center services, which are phone answering services and focus on incoming customer phone calls and providing
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What is an inbound call center? An inbound call center is a type of phone answering service that manages inbound calls to the company from customers, clients, and potential customers. The employees that work at a call center are customer service professionals who are highly trained in addressing customer issues, concerns, and questions. Additionally, call
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What is factoring? Factoring is a form of business financing. It is when a financial company purchases (ie. “pays off”) your business’s open invoices or outstanding balances from customers or clients. It may be because your customers are slow to pay, late to pay, or refusing to pay. Typically, a business will work with a
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