For both B2B and B2C companies today, providing a positive customer service experience is everything. Companies that provide slow or poor customer service risk losing customers and seeing their sales decline. In fact, according to Twilio, 41% of customers stopped doing business with a company after receiving a poor customer service experience. That’s why so […]
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Long gone are the days of landline phone systems. The clunky wires, complicated set-up, and expensive equipment mean they’re not the best solution for small businesses. Voice over Internet Protocol (VoIP) eliminates all of those issues. It’s a type of business phone service where connections are established and converted using the internet… not old-fashioned copper
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This year especially, having a high-quality business communication platform with built-in video conferencing software is crucial to keeping remote work forces productive. Due to the coronavirus, the remote work trend is becoming more common and is anticipated to stay that way for some time. As a result, businesses are opting to switch their older business
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What is EMR? An electronic medical record (EMR) is a digital file of a patient’s medical record. They include information such as medical history, diagnoses, current medications, immunizations and vaccines, allergies, lab results, and more. These patient records used to be filed and held by medical practices via paper charts. But since 1996, medical practices
Running a medical practice in 2022 requires lots of work, and not just when it comes to caring for patients! Medical practices must manage their operations digitally using software. There are lots of types of solutions on the market today, including EMR software, EHR software, full-fledged outsourced medical billing and coding services, and practice management
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