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Tools & Tips

Online Shopper

Shoppers vs. Buyers: How to Facilitate the Sale

The “shopper vs. buyer” challenge for businesses There’s a difference between shoppers vs. buyers. Most of the time, before people decide on what to purchase, they “shop around” to weigh their options. However, some people shop just to enjoy the shopping experience and have no intent to buy. For businesses who get “shopper traffic” regularly

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How to Manage Unresponsive Prospective Buyers

Consider this scenario. You’re in the middle of a busy day for sales & get a buyer quote request notification. Naturally, you call the buyer as fast as possible. Even though they apparently JUST finished filling out the quote request form, they don’t pick up or return your phone call. You get frustrated and question

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Sales Calls

“Speed to Lead”: How to Boost Contact Rates by 900%

Ever been frustrated when calling a lead and, before you even had a chance to provide them with a quote, they bought from someone else instead? Or maybe they say they had already been bombarded by other callers, and therefore weren’t interested in what you have to say? A majority of sales reps (if not all

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