Get The Right Inbound Call Center Service For Your Business
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An inbound call center service specializes in handling a high volume of incoming business calls from customers, clients, and potential customers. Some call centers specialize in one type of inbound call, while others, known as "consolidated call centers", can handle several different types of inbound calls
Common types of calls routed to inbound call centers
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Phone orders
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Customer service issues
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Help Desk support
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Technical support
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Inbound lead qualifying
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Upgrades and renewals
Benefits
If your employees are overextended from dealing with inbound calls in addition to their daily workload, consider hiring an inbound call center. With many years of experience, specialized equipment, and goals of efficiency and satisfaction, an inbound call center is a cost-effective and efficient solution to your business needs.
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Highly-trained customer service professionals
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Improved on-site productivity
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Efficiently managed high call volume
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Reduced customer wait times
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Added tech support
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Buyer's Guide
Shopping for an inbound call center service can be confusing. Our comprehensive Buyer's Guide will help you buy smart and save money.
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360Connect helps buyers and suppliers establish quality connections
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We have used 360 Connect for office equipment leads for a very long time, probably 10 plus years. As with any lead platform, you have to stick with it and follow up on every lead and you will find gold amongst the dirt.
What you will find is mostly qualified buyers currently looking to make a purchase. Yes, there are sometimes competitors involved, but that is why they go online for a quote. Just be prepared to have your best pricing available to offer.
We have won individual deals that have covered the cost of the leads for over an entire year. That is money well spent.
Mike D.
06/19/2025
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Take it from a business owner for over 3 decades. We have tried virtually ever type of lead generation program out there. Our experience with 360Connect has been great. They went out of there way to help us interfacing with our CRM program, while colabrating with our team. You have to remember: Leads are not yet actual customers, but they have the potential to become one. They are the beginning, and nothing more. The leads they have provided seem to have better potential than most. And if there was an issue with a lead it was refunded. Thank You.
steve P.
06/19/2025
★★★★★
Excellent service!! They are always willing to help you be successful, train you to call the leads quickly, be persistent, and nurture your funnel. High quality leads and high quality service.
Jenny G.
06/03/2025
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360 connect has been a great help to the business. Stuart has been very helpful and a great guy to work with!
Michael K.
06/02/2025
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Fantastic Service! 360Connect provides high quality leads. They are honest, hard working and provides excellent customer service.
Liz P.
05/30/2025
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360 Connect has greatly helped grow our business. The qualified inbound leads are essential to our day-to-day sales operations. Our account rep Ryan has been stellar and always there to help!
Kyle Y.
05/29/2025
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Lead generation service is fantastic. Great prospects if you call the leads back quickly.
Jim M.
05/27/2025
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Absolutely loved working with 360Connect. Olivia is incredibly kind and I really enjoyed collaborating with this team!
Siena M.
12/05/2024
★★★★★
Khiem and Bobby did an outstanding job and are fantastic representatives for 360 Connect. It was a pleasure learning from them during the presentation, and they both went above and beyond to ensure my needs were fully met during the implementation process.
Extra huge shoutout to Khiem for going the extra mile! He personally gave me a call to make sure the verification email was delivered correctly and took the time to walk me through the front-end software, showing me how to start navigating it. We definitely wouldn’t want those emails going to the wrong place!
I’m excited to start rolling in some leads! Thanks again to both of you for your dedication and support!
Colton G.
10/04/2024