Empire Cooler Service Featured Supplier
An interview with: Empire Cooler Service, LLC
Who is Empire Cooler Service?
At Empire Cooler Service, we are passionate about helping businesses succeed by providing reliable and efficient commercial ice & refrigeration solutions. With over 91 years of industry experience, we have established ourselves as a trusted leader in the field, partnering with businesses of all sizes to meet their unique ice & refrigeration needs.
Our team of highly skilled technicians is dedicated to delivering exceptional service and expertise. We understand the critical role refrigeration plays in your business operations, from preserving perishable goods to maintaining optimum product quality. That’s why we go above and beyond to ensure your refrigeration systems are in top working condition, minimizing downtime and maximizing efficiency.
What is your vision?
Our vision is driven by a commitment to excellence in everything we do. We aim to consistently deliver top-notch products, exceptional service, and innovative solutions that meet the evolving needs of our customers. By leveraging our expertise and industry knowledge, we strive to set the standard for quality and reliability in the commercial refrigeration industry.
In line with our vision, we continuously invest in research and development to stay ahead of the curve. We embrace cutting-edge technologies and practices that enhance energy efficiency, reduce environmental impact, and improve the overall performance of our ice & refrigeration systems. By doing so, we help our customers reduce costs, increase productivity, and drive sustainable growth.
How long have you been in business?
At Empire Cooler Service, we have been proudly serving businesses in the commercial ice & refrigeration industry since 1932.
What industries do you serve?
At Empire Cooler Service, we specialize in serving a wide range of industries that require commercial ice & refrigeration solutions. Our expertise in this area extends to industries such as hospitality, healthcare, food service, retail, and many more. Regardless of the industry, we work closely with our clients to gain a deep understanding of their unique requirements and provide customized solutions tailored to their specific needs.
Our goal is to help businesses of all sizes and industries maintain optimal ice & refrigeration functionality to enhance their operations, reduce costs, and ensure customer satisfaction. Whether you need installation, maintenance, or troubleshooting services for your commercial ice & refrigeration systems, Empire Cooler Service is your trusted partner for all your cooler needs.
What are your most popular products, services, or solutions
Empire Cooler Service offers a range of industry-leading products, services, and solutions designed to meet the unique ice & refrigeration needs of businesses of all sizes. Our most popular products include energy-efficient ice & refrigeration systems that not only maintain optimum product quality but also help reduce energy consumption and costs.
Our expert technicians provide prompt and reliable installation services, ensuring seamless integration into your existing infrastructure. We also offer customized maintenance programs to prevent breakdowns and prolong the lifespan of your ice machines & refrigeration systems. With our comprehensive solutions, businesses can trust Empire Cooler Service to deliver reliable, efficient, and cost-effective refrigeration solutions that contribute to their success.
What differentiates you from your competitors?
Empire Cooler Service sets itself apart from its competitors through its commitment to providing exceptional service, personalized solutions, and a customer-centric approach. Here are some key factors that differentiate Empire Cooler Service from our competitors:
1. Customer Relationships: Empire Cooler Service believes in building long-lasting relationships with our customers based on honesty, integrity, and responsiveness. Our “whatever it takes” approach ensures that customers receive the necessary support and assistance they need. This dedication to customer relationships helps Empire Cooler Service stand out among its competitors.
2. Versatility and Affordable Programs: Empire Cooler Service offers a wide range of affordable programs, including cleanings, maintenance, emergency services, and no installation fees. Our versatility in equipment and services allows them to cater to the specific needs of each customer and provide cost-effective solutions.
3. Expertise and Experience: With over 90 years of industry experience, Empire Cooler Service has established itself as a trusted leader in the field. Their team of highly skilled technicians possesses extensive knowledge and expertise in commercial refrigeration systems. This expertise ensures that customers receive top-notch service and solutions tailored to their unique requirements.
4. Innovative Solutions: Empire Cooler Service embraces cutting-edge technologies and practices to deliver energy-efficient refrigeration solutions. By staying ahead of the curve, we help customers reduce their energy consumption, lower costs, and contribute to a more sustainable future.
5. Timely and Reliable Support: Empire Cooler Service understands the critical role refrigeration systems play in businesses, and as such, we offer prompt maintenance and repair services. Our scheduled maintenance programs help identify and address potential issues before they escalate, minimizing downtime and ensuring smooth operations
Do you have a price range for services?
Our prices range depending on the repair service, size of equipment, type of equipment, and preventative maintenance needs.
What are some frequently asked questions?
What type of equipment do you lease?
Commercial ice machines, bins, dispensers, under counters, large industrial sized, specialty ice cubes like cubes and spheres.
Commercial walk-in freezers and fridges, undercounter refrigerators, refrigerated prep-tables, reach-ins, roll-throughs.
What are your customers saying?
“These guys have bent over backwards to keep our machine running and our most recent tech, Hector, was a dream to have in. Lots of helpful ideas and got a part suggestion that is really going to help. Would gladly recommend.”
“Partnering with Empire Cooler Service was one of the best decisions we made for our hotel. Their knowledgeable team guided us through the process of selecting and installing the right refrigeration for our various facilities. Their expertise helped us optimize our operations, reduce energy consumption, and ensure food safety. The ongoing maintenance and support they provide have been outstanding, giving us peace of mind knowing that our refrigeration systems are in good hands. Empire Cooler Service truly understands the unique requirements of the hospitality industry.”