CollaborateMD is a trusted partner for medical practices and medical billing companies. The company delivers cloud-based practice management and medical billing software designed to simplify scheduling, patient intake, eligibility verification, claims management, and payment workflows in one connected platform.

Founded by billers who understand firsthand the daily challenges of claims, denials, and reimbursement, CollaborateMD helps healthcare organizations reduce administrative burden, improve operational efficiency, and accelerate revenue collection. CollaborateMD is part of the EverHealth family, which also includes DrChrono by EverHealth and Updox by EverHealth.

CollaborateMD’s vision is to be the leading partner in healthcare revenue cycle management, transforming billing complexity into business success. Everything the company builds starts with a simple belief: healthcare organizations deserve technology that simplifies billing, strengthens financial performance, and allows teams to focus on delivering exceptional care.

CollaborateMD has been in business since 1999, giving the company over 25 years of experience setting the standard for advanced practice management and medical billing software.

CollaborateMD serves a range of healthcare organizations and specialties, including:

• Medical practices (independent providers to multi-provider groups)

• Medical billing companies

• Laboratory and diagnostic facilities

CollaborateMD’s core solutions include: • Medical Billing Solutions – Simplifies claims processing, reduces denials, and accelerates reimbursement with a built-in clearinghouse, denial management, AI-powered claim rejection support, and actionable reporting.

• Practice Management – Centralizes appointment scheduling, digital check-in, and real-time eligibility verification, connecting front-office operations directly to billing in one workflow.

• AI-Powered Universal Import – Move patient and claims data from any EHR into CollaborateMD in minutes, creating billing-ready claims without manual entry, custom integrations, or extensive IT resources.

• EHR/EMR Integrations – Connects clinical and financial workflows through a wide network of EHR integrations and API connections, helping reduce duplicate work and improve data accuracy.

• Patient Payments – Automated statements, responsibility estimates, prompt-pay discounts, and flexible payment plan options to improve collections and reduce front-office follow-up.

Several factors set CollaborateMD apart from other practice management and medical billing platforms:

• Built by billers, for billers – The platform was designed by professionals who understand the real-world challenges of claims, denials, and reconciliation.

• AI-powered automation – Features like AI-powered claim rejection support (plain-language explanations for rejection codes) and Universal Import (EHR data import without manual mapping) reduce manual work significantly.

• Built-in clearinghouse – No need for a third-party clearinghouse; claim scrubbing, submission, and tracking are all handled within the platform.

• Seamless EHR connectivity – CollaborateMD integrates with virtually any EHR, including a wide network of preferred partner interfaces available at no cost.

• End-to-end revenue cycle management – Scheduling, eligibility verification, claims, denial management, payment posting, patient payments, and reporting all live in one connected system. • Part of the EverHealth ecosystem – Access to complementary technologies and services from DrChrono and Updox for a more comprehensive healthcare operations solution.

CollaborateMD offers flexible pricing designed to meet the needs of medical practices, medical billing companies, and other healthcare organizations.

For medical practices, CollaborateMD provides tiered pricing options that scale based on practice size, workflow requirements, and selected solutions.

For medical billing companies, CollaborateMD offers a per-transaction pricing model designed to support growing billing operations and multi-client environments.

CollaborateMD also offers EHR/EMR integrations and interface options, including preferred partner integrations and API connections. Certain specialized interfaces may require additional fees depending on the integration type and implementation requirements.

Prospective customers can request a customized quote to receive pricing tailored to their organization’s needs.

Q: How does CollaborateMD’s practice management software help reduce no-show appointments and improve patient engagement?

CollaborateMD reduces no-show appointments through automated reminders sent via phone, text, or email that keep patients engaged without adding work to your staff. No-show appointments cost practices time and money, so our appointment reminder tools make a measurable financial impact. Our patient portal gives patients 24/7 access to scheduling, visit history, and payment options, increasing both engagement and upfront collections.

Q: How does CollaborateMD reduce claim denials and improve our clean claim rate?

CollaborateMD uses built-in claim scrubbing and AI-powered rejection support to catch errors before submission and provide plain-language explanations for payer rejection codes directly within the claim workflow, helping billing teams resolve issues faster.

Q: Can CollaborateMD integrate with our existing EHR system?

Yes. CollaborateMD supports integrations with a wide range of EHR/EMR systems through preferred partner interfaces (many at no additional cost) and WebAPI connections. The AI-powered Universal Import feature also allows practices to import data from virtually any EHR without manual field mapping.

Q: What is the implementation timeline, and will we lose revenue during the transition?

CollaborateMD provides a dedicated trainer and a structured onboarding process to ensure a smooth transition. Customers report getting up and running quickly with minimal disruption to revenue flow.

Q: Is CollaborateMD suitable for our specialty, and can we customize workflows?

CollaborateMD is built for a broad range of medical specialties and practice sizes, from independent providers to high-volume billing operations. The platform includes customizable reports, workflow settings, and add-on services to match the specific needs of each practice or billing company.

CollaborateMD has been helping healthcare organizations simplify practice management, billing, and revenue cycle operations since 1999. With more than 25 years of industry experience, the platform is trusted by medical practices and medical billing companies nationwide. As part of EverHealth, a division of EverCommerce, CollaborateMD combines deep healthcare expertise with the resources and stability of a publicly traded healthcare technology organization. CollaborateMD has been recognized by industry review and software comparison platforms for its ease of use, customer satisfaction, and revenue cycle management capabilities.

CollaborateMD customers consistently highlight ease of use, time savings, and strong support. Here are a few testimonials from their website:

“I’ve been billing since 1987, and this is by far the best software I have ever used.”

— Mainland Infectious Disease Associates

“Changing billing software is a big step but our trainer was a steady presence throughout the process. We are now up and running smoothly and enjoying the efficiencies that CollaborateMD provides. I seriously wish we had switched sooner.”

— Dr. Howard Friedman, Suffern Podiatry

“Not only does CollaborateMD help streamline our billing process, but with the way it is integrated with our Practice Fusion EHR, it saves so much time. Getting paid faster is essential to running a business. We aren’t waiting on payments and we’re not wasting time researching unpaid claims.”

— Renea Clark, Office Manager

“I would recommend without reservation their services to any billing management services or physician. CMD team is very involved and responsive and their different specialized teams are very attentive.”

— Katrina Barnett, MD