NobilityRCM Featured Supplier
An interview with: Dr. Michael Fossum and Brian Flynn CEO and VP of Business Development
What types of medical billing services do you offer?
Nobility provides complete Revenue Cycle Management services (billing and back-office), including billing, credentialing, contracting, EHR and PM, and healthcare practice financing (Pre-Funding of AR).
What areas do you serve?
Nobility can serve anywhere in the world where there is United States insurance to be billed. We also have several Nobility offices located around the U.S.
Which medical fields can you provide services for?
Nobility has expertise and provides services for over 55 medical specialties. Here are some of those specialties, including the number of years of expertise we have:
- Allergy/Immunology – 10 years
- Anesthesiology – 12 years
- Cardiovascular Surgery – 11 years
- Critical Care Medicine – 5 years
- Dermatology – 6 years
- Durable Medical Equipment (DME) – 14 years
- Emergency Medicine – 12 years
- Endocrinology – 5 years
- Facility – 12 years
- Family Practice – 35 years
- General Surgery – 19 years
- Genetic Pathology – 7 years
- Hematology / Oncology – 11 years
- Infectious Disease Pathology – 11 years
- Internal Medicine – 11 years
- Interventional Radiology – 17 years
- Nephrology – 7 years
- Neurology – 4 years
- Neurology Surgery – 5 years
- Nuclear Medicine – 17 years
- OB / GYN – 5 years
- Opthomology – 15 years
- Orthopedic (Surgery and Trauma) – 10 years
- Pain Medicine – 9 years
- Pediatrics (All Specialties) – 9 years
- Physical Therapy – 20.5 years
- Plastic Surgery – 6 years
- Preventative Medicine – 5 years
- Pulmonary Disease – 5 years
- Psychiatry – 5 years
- Radiology – 14 years
- Rheumatology – 11 years
- Sleep Medicine – 6 years
- Sports Medicine – 1 year
- Thoracic Surgery – 5 years
- Urology – 11 years
How long have you been in business?
Nobility was founded in 2014 and has acquired billing companies that have been in business over 25 years which are now our regional billing centers.
Who are your typical clients? Do you have any specialty areas?
We focus on practices with 3 or greater providers with revenues over $500K. We service over 55 specialties. (See our list of specialties above).
What would you say are the top benefits your company offers to medical practices?
Performance, transparency, reporting and communication are Nobility’s principal tenants. Pre-Funding of Accounts Receivable is likely our most recognized and sought-after benefit.
What is your process for staying up-to-date with industry changes and updates?
Our iterative learning engine provides us with unique coding and payor information daily, which we transmit across our employee and client networks.
How can your company increase revenue for a practice?
Prior to signing on with us, Nobility provides a billing or profit analysis to our prospective clients. We will let prospective clients know if their current collections process (or time to collect) is less than acceptable based on industry (like MGMA) gold standards. In other words, the review will let the prospect know if they are likely losing revenue, or not.
Do you require your clients to use a certain software?
We do not require our clients to use a specific software. We have expertise in many PM & EHR software applications. In the event a client would like to consider new software, we provide appropriate user-based consulting to assist practices in making a selection. We have proprietary state-of-the-art PM software, but our clients are NOT required to utilize it at any time.
How do you follow up on unpaid claims?
Due to our large number of experienced staff, we have a proprietary Denial Management process that allows us to achieve and maintain the highest MGMA collections rates in in the US (with in the top 5% of AR recovery metrics).
How do you show clients that they can trust you?
Our mantra is: Numbers and data always tell the truth. Nobility’s #1 Tenant is Performance: we are focused on metrics, Key Performance Indicators (KPI) and other data to yield measurable performance outcomes. We believe, along with our compliance measures and customer service, that these principles allow for a healthy and trustworthy business relationship.
Our mantra is: Numbers and data always tell the truth.
Dr. Michael Fossum and Brian Flynn, Nobility RCM
How do you structure your fees?
Fees are typically on a customized contingency fee (% of net collections). However, we have worked with individual clients to identify a structure that is comfortable and in the mutual best interest of all parties.
What is unique about your company?
Performance- highest collection rates along with our unique Pre-funding optional service (we provide income within ~48 hours based on a client’s AR). We provide funding opportunities for our clients as they may need it.
What excites you about your industry?
Healthcare has been our leadership team’s passion, experience and life’s mission. We have physicians and providers that are on our staff and we see the entire business of our clients due to the fact that we have owned medical clinics affords us a 360-degree view of our industry. The healthcare services market is a very unique, resilient and life-changing environment.
Tell us about a time when you went above and beyond for a customer.
By providing quick solutions and cash flow opportunities, several clients have stated, “Nobility has literally saved our practice” – We are very proud to have assisted in those situations. Additionally, the COVID-19 Pandemic has caused a significant impact on cash flow for many of our clients. We have worked closely with our clients to customize financial plans during these challenging times to ensure long-term success.
Several clients have stated, “Nobility has literally saved our practice”
Dr. Michael Fossum and Brian Flynn, Nobility RCM
Do you have any noteworthy client testimonials?
“Nobility has exceeded expectations. Admittedly, I had concerns with moving away from in-house billing. But, I am happy to say it was a great decision! Our collections per patient have increased; while our AR has decreased. Nobility has provided excellent reporting and communication. We have more control over our practice than ever before. I give Nobility my full recommendation.”
Scott N, Consultants in Pain Management
Is there anything else you would like us to know about?
Nobility offers a price-match guarantee. We deliver outstanding results at a fair price. As former physicians and medical practice owners, we understand the unique challenges of delivering healthcare and running a business.