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Konica Minolta

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An Interview with: Geoff Grant

Wholesale Channel Marketing Manager

Tell us about Konica Minolta Business Solutions U.S.A., Inc.

Konica Minolta Business Solutions U.S.A., Inc. is a leader in information management focused on enterprise content, technology optimization and cloud service. We are reshaping the Workplace of the Future™. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals.

Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant on the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS).

Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years.

Konica Minolta has also been named to the Dow Jones Sustainability World Index for five years in a row.

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What is the history of Konica Minolta?

In 1873, Rokusaburo Sugiura began selling photographic materials in Tokyo. By 1900, the company had developed its first camera. In 1971, Japan’s first plain paper copier was introduced.

A merger of Konica and Minolta was accomplished in 2003, providing wide-ranging expertise in digital, optical and electronic technology. Konica Minolta withdraws from
the photo and camera business in 2007.

In 2014, we opened our first Business Innovation Center in the U.S. with the simple vision to lead profound and enduring business transformation.

What countries do you provide commercial copier sales and service?

Konica Minolta is a global company offering our products and services in 160 countries on six continents.

Any new trends catching on in your industry?

The global trend toward digitization is accelerating backed by progress in technologies such as Artificial Intelligence, deep learning, and the Internet of Things (IoT).

Additionally, the traditional office environment is changing and will continue to do so. No longer confined to our desks, we have the freedom to work on the road using our phones, in the park using our tablets, or halfway around the world using our laptops. Smart companies are more than aware that the nature of work is evolving and have been busy seeking a competitive advantage for their organizations and teams by selecting and implementing the right tools and technologies. We have developed products and solutions in our Workplace of the Future™.

How is the industry growing/changing to meet future needs?

The graphic arts and industrial print industries are rapidly growing. We have several new product lines to address these growing market trends.

Our new production print line includes the AccurioJet KM-1; AccurioPress C2070; AccurioPress 2060; and AccurioPRO Conductor which ultimately streamlines workflow to expand print services.

The AccurioJet KM-1, a B2 digital inkjet press, represents Konica Minolta’s flagship entry into the high-quality, UV inkjet marketplace. It employs Konica Minolta’s inkjet head technology and ink design technology combined with the advanced image processing technology that Konica Minolta has developed.

Our groundbreaking digital finishing technology is a game changer for print, packaging, and related industries. We are utilizing our R&D power to develop unique products fulfilling the need in the digital professional printing market. Variable Data Foiling (VDF), is an industry and the MGI and Konica Minolta alliance is driving exclusive decorating printing in the label, packaging and decorative printing categories.

2014 kmbs adds first business innovation center in the U.S.

What is your most popular product/product line? Why?

The Konica Minolta’s bizhub MFP color and monochrome devices. We have won a number of Editor’s Choice awards from Better Buys for Business (BBB) over the years, and in 2016 we added our color bizhub C227 and bizhub C287 to that impressive list. Our bizhub Mid-Range Color MFPs are our most popular product, because they deliver the highest level of performance while offering the greatest value in a given category.

konica minolta's bizhub 958
bizhub PRESS C71cf

Describe your ideal market/client.

Due to Konica Minolta’s diverse technologies, product lines, and innovations, we are able to leverage our expertise across a wide variety of markets and clients.

We work with small and medium sized businesses to global enterprises. Some industries we work with include:

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  • Education
  • Government
  • Legal
  • Healthcare
  • Finance
  • Manufacturing
  • Graphic Communications
  • Enterprise Services
  • Global Solutions

Why would a customer choose Konica Minolta?

Konica Minolta Logo

We commit to fully understanding your business environment and working together to achieve your goals. We will partner with you and will focus on the “now” but thrive and excel in investing in your future.

Konica Minolta provides a critical capability, well-executed foundation and plan from development to procurement, production, distribution, marketing and sales, and after-sales support as well as creates a strategy which is aligned with your future vision and goals.

What sets you apart from your competition?

The SharePoint Spectrum

We lead the way by investing and partnering with leading and emerging companies that align with our core areas of focus. Our strategies merge the real and digital worlds to provide vital value for our customers and society. Our commitment is to our customers, to always understand their evolving business environment and deliver innovative solutions to work faster and more efficiently.

Konica Minolta’s commitment in relation to electronic product environmental assessment sets us apart from our competitors due to our high ratings and adherence to standards. We currently have 66 active products on the EPEAT registry having the highest number of optional EPEAT points for imaging equipment among any of our competitors – ten products with 21 points.

What is your company’s mission statement and what does it mean to you?

Konica Minolta Philosophy

Konica Minolta’s mission is “The Creation of New Value.”

The company exists for this very purpose: to use creative ideas to deliver tangible new value in order to resolve the challenges faced by customers and the broader society. In an age of diversifying values, Konica Minolta is convinced that a sustainable company is one that creates value for both society and itself by integrating its efforts to resolve social issues and improve corporate competitiveness and profits. Konica Minolta is determined to remain a company that is vital to society by continuing to create new value that brings about innovation.

Our six values are the essence of our innermost beliefs, our inherited DNA. They define how we go about our business and act towards all our partners. They articulate what we stand for and direct our decision making.

Open and Honest

We are convinced that only by acting with integrity and communicating with all our partners in an open and honest way that we can create long-lasting partnerships of mutual trust and true significance.


Innovation is what drives us. We constantly strive to develop ground-breaking ideas that will form the basis of everything we do every step of the way.


We exist solely for our customers; always thinking on their behalf, undertaking challenges together with them, and working tirelessly to bring them success and provide excitement that exceeds expectations both now and in the future.


Being passionate, strong-willed and determined is essential to making a meaningful contribution to our customers’ businesses and society as a whole.

Inclusive and Collaborative

We believe that the power of inclusiveness and collaboration with customers, partners and each other is the best way to come up with game-changing ideas that provide ultimate benefits.


Not only must we be individually and collectively responsible and accountable for what we do, all of our actions should contribute to the creation of a sustainable society as well as Konica Minolta.

What is most exciting about the future of your industry?

Konica Minolta Application Services

The future means more information. The only difference is the medium. There may be less reliance on printed documents, but there will be more need for information and content management. Our role will be to facilitate this explosion of information so that customers can consume it however and wherever they need, whether it is via computer, tablet or smartphone. All businesses, regardless of size, will face the need to manage their flow of information, from content creation to dissemination, storage to retrieval. Our responsibility is to help our customers manage the entire life cycle of their information. To that end, we are developing cutting-edge technology and investing in strategic partnerships so that we are in the vanguard of new opportunities and add real value to our customers’ lives.

Learn More

Find out more about copiers by checking out our Copier Buyer’s Guide

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