With so many options out there, it can be challenging to know which copier is the right fit for your business.
A copy machine that works for one business may not work for another.
Office copiers are a $39.4 billion industry, with revenues expected to increase 4% annually. With 2,590 businesses operating in the copier and office equipment wholesale market, it is a highly competitive industry. Copier manufacturers keep improving the product with more advanced features so that you can complete a multitude of tasks. From stapling to sorting to double-sided copies, the sky is the limit when it comes to today’s commercial copier capabilities.
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What kind of commercial copier would you like?
The volume that you will be printing is one of the strongest indicators of what kind of copier you will need.
If you have a small business that only makes 500 copies a month, you’re not going to need a giant, commercial-grade copy machine. On the other hand, if your business is making 50,000 copies a month, a small copier from your local office supply store is not going to cut it.
If you have no idea how much you print, here are some ways to track your monthly quota:
As you can see, 86% of our customers make less than 10,000 copies in a month and about half make less than 2,500 in a month. If you aren’t sure how to calculate your volume, hopefully, this will give you an idea of a small company’s numbers.
Keep in mind, your estimate does not need to be exact. Don’t break your neck trying to figure out the exact number of copies your office makes. Just reach an approximate estimate, and then increase it by 15% to account for a margin of error and future growth.
Copiers are ranked by the speed in which they can print copies per minute (CPM) or print per minute (PPM). CPM and PPM mean the exact same thing, so keep that in mind if you find the terms used interchangeably in your research.
The print speed you’ll need is proportionate to the monthly volume you print. Your estimated monthly volume will help you determine what kind of copier speed you’ll need.
The chart below lists copier speeds and typical uses for that speed.
The majority of small businesses will be satisfied with 15-35 ppm. Keep in mind that these speeds are based on single-sided copies of typical size paper. If you will be doing a lot of double-sided or large printing, the speed will be slower.
Nowadays, copiers can do a whole lot more than just make photocopies.
They can be your one-stop shop for printing, scanning, faxing, and many other additional needs to help your business run more efficiently. If you need your photocopier to do more than just make copies, you are going to want a multi-function printer (also known as an all-in-one printer). A multi-function printer is a fancy word for a copy machine that does more than just make copies.
There are two main types of office copiers:inkjet and laser. When choosing between the two, take a look at your usage and budget.
Here 3 factors to consider when choosing between inkjet and laser copiers for your business.
On average, an inkjet toner cartridge can yield 1,000 copies versus laser ink that can produce approximately 10,000-15,000 copies. It is important to note that a single inkjet toner cartridge can cost $30 or more and inkjet printers require 6 different color cartridges. Laser ink cartridges are more expensive, but laser printers only require 4 cartridges and they will produce more copies (prints).
Note: the cost of toner increases exponentially if your business creates a high volume of prints.
The price of toner is the main factor in determining how much it will cost to print a page. For example, inkjet printers cost about 20 cents per page for color and 7 cents a page for black and white. A laser printer’s cost per page is about 6 cents.
Note: higher quality, high performing printers (whether inkjet or laser) will keep the cost per printed page lower.
If you are in the business of printing mostly black and white, then laser printers are the right choice. Laser color prints will be of lower quality, but black and white copies will be high quality and printed at an incredibly efficient rate of 20 ppm.
High Quality Color Prints = inkjet
High Volume Black and White = laser
A commercial copier supplier can help you find the right floor-model inkjet or laser printer. They will look at your budget, provide feedback on print volume and will offer both lease and purchase options.
The copier has come a long way since Xerox’s humble Model A was released years ago.
Now copiers come with all kinds of advanced features. Some features that multi-function printers or all-in-one copiers include are:
Having a reliable printer for your business is as essential, if not more essential, than having a copier. Many businesses now rely on their copy machine as the communal office printer. Most multi-function printers can be connected to your network, allowing staff to send documents to the copier right from their desk.
Some advantages of using a copier as a printer include:
By using the office copier as the printer for your staff, your team’s desks are freed of clutter and gain desk space. You can utilize all the features of the copier right from your desktop computer, including stapling, double-sided printing, hole-punching, etc. Buying less office equipment and using the time-saving features of a copier could ultimately save you money.
There are often instances when your business will need a scanner. A multi-function printer can also double as your office scanner. By feeding your document into the tray, you can send the scanned image to an email address or straight to your desktop, depending on your copier’s features.
Advanced scanner options for multifunction printers include:
Email still hasn’t completely eliminated the need for a fax machine. There are some instances where you will need to send a fax. Fortunately, with a multi-function printer, there is no need to have a separate fax machine. Multi-function printers can send and receive faxes. Depending on your network interface, some multi-function printers can also send a fax from a computer.
Most multi-function printers have email capability. Generally, there is an address book feature built into the machine’s software. You can enter and store frequently-used email addresses into the machine for quick recall. You can scan documents and send them to an email address.
The ability to print double-sided copies is a common and convenient feature. A large document printed double-sided uses half the amount of paper that would be required for one-sided printing, saving you money and sparing the environment.
If you have printed multiple copies of a document from your computer, you have probably used the collate option. Collating is a common feature of printing.
To collate a document means printing multiple copies of a multi-page document in the same order as the original multi-page document. It’s basically a way to determine what order your pages will print when you are printing multiple copies of a multi-page document.
Example of collating
If you have a 4-page document and want to print 4 copies, you will be printing a total of 16 pieces of paper. If you choose to use the collate option for your print job, the order of pages will print as shown below:
COLLATE FEATURE TURNED “ON”
Page 1, Page 2, Page 3, Page 4
Page 1, Page 2, Page 3, Page 4
Page 1, Page 2, Page 3, Page 4
Page 1, Page 2, Page 3, Page 4
If the print job is not collated, the order will print like this:
Page 1, Page 1, Page 1, Page 1
Page 2, Page 2, Page 2, Page 2
Page 3, Page 3, Page 3, Page 3
Page 4, Page 4, Page 4, Page 4
Why would you want to collate?
While everyone’s printing needs will vary, if you are printing multiple copies of a multi-page document, you will probably want to collate. By collating, the printed pages will be in the exact order you want, without having to manually sort them afterward. Collating will save you and your business a lot of time.
Why wouldn’t you want to collate?
If a document is not order-based, then collating is not necessary. For example, if each individual page of a training document is written for a specific department and each department will need 4 copies of their own page, then you will not want to collate. Not collating will keep the individual pages together by department, making it easier for you to distribute 4 copies of each page to the appropriate department.
Do most printers or copiers have the collate option?
The short answer is yes.
Printers can easily collate because it is usually a setting offered by the software program you are using, such as Microsoft Word. When clicking to print multiple copies of a document, you can select the option to collate or not to collate.
Copiers usually have a setting in the preferences where you can select whether or not to collate. If this feature is important to you, be sure to confirm this with your dealer in advance.
Some copiers can edit the document you’re scanning before printing.
Some of the edits that can be made to your document include:
If your multi-function printer will be receiving confidential faxes or have restricted access to only a few, you will want some built-in security. Some devices can be locked and require a code for use. If you are receiving confidential faxes, the faxes can be stored and locked until the code is entered.
Copiers consume a decent amount of electricity. With an available Energy Saver mode, the device will automatically power down if it’s not used for a certain amount of time.
The benefits of this feature include:
You’re probably familiar with lifting up the cover of a printer-copier, setting your document down on the glass, closing the cover, and making a copy.
But what if you need to make copies of a document that’s 100 pages long?
With an automatic document feeder (ADF), you set all the pages in a tray. The feeder pulls all the pages, copies the pages, and prints the copied pages.
What if you need to make a lot of double-sided copies?
A recirculating automatic document feeder (RADF) flips the pages inside the machine, eventually scanning both sides.
A Dual Image Document Feeder (DIDF) will scan both sides of the page at the same time instead of flipping it inside of the machine. This feature is faster and may come at a higher price.
Some copiers offer a sorting option. If you’re printing multiple copies of a multi-page document, the copier can print all the copies into one tray, but each group of pages will be offset from the next group of pages, making it easy for you to identify each group of copies.
Some copiers have advanced finishing options. Depending on the finishing options your machine has, there may be an extra cost.
Some of the available options include:
Most copiers have multiple trays for different kinds of paper. Each tray typically holds at least 50 to 100 sheets of paper, and at most 3,000 sheets of paper. Many office copiers have one tray designed for a fixed size of paper and another tray that is adjustable according to your print job.
If you frequently need to print different size pages or different paper stocks, you may want multiple trays to accommodate the different sizes or types of paper. These might include:
But the number of trays will completely depend on the needs of your business. For example, if you outsource the printing of newsletters for your organization, it may be more cost-effective to purchase a copier so you can do the printing in-house. Discuss your printing needs with a supplier to figure out what kind of paper trays you will need.
Purchasing a copier outright can be an expensive upfront cost that your business may not be able to afford. However, by purchasing, you own the unit outright and can use it for many years to come.
Ultimately, purchasing an office copier can prove to be cheaper than leasing, but that means you’re on your own for any repairs. Also, you won’t be able to upgrade as frequently as you would with a leased unit.
Leasing a copier can ultimately cost you more than if you had purchased the unit outright. But leasing will lower your upfront cost and allow you to work a monthly payment for your office copier into your budget.
Some leases charge per copy and may include monthly minimums. Other leases allow you to walk away at any time. Leases often include a maintenance agreement that covers mechanical problems with the machine during the term of the lease. And often times, there is an option to upgrade to a newer unit, which is beneficial in the world of ever-changing technology.
If you’re not interested in paying full price for a commercial copier, an affordable alternative is to purchase a used, refurbished or re-manufactured copier.
What is the difference between a used, refurbished or re-manufactured copier? Not knowing the difference could dramatically affect the quality of copier you get and how much you are going pay.
A used commercial copier is a machine that is sold without any repairs or updates, and very minimal cleaning or testing. More often than not, these machines are sold “as is”, either without a warranty or with one as short as 14 days.
Refurbished commercial copiers have been audited, cleaned, tested, updated and had any necessary parts replaced by a third party (not the manufacturer). These machines are typically used less than three months and will come with a “same as brand new” warranty.
A re-manufactured copier is almost exactly the same as a refurbished copier. The only difference is that a re-manufactured copier is serviced and resold by the manufacturer while a refurbished machine is serviced and resold by a third party.
The size, speed, and available features of your copier will affect the price.
Think: Faster + More Features = More Expensive.
While it is difficult to give an exact price estimate without knowing your specific situation, we’ve provided ballpark estimates of copier costs by copier speed in the chart below.
If you’re thinking about purchasing a copier, think of it like buying a new car. Only suckers go to a car dealership and pay sticker price. Car dealers overprice their inventory and allow for wiggle room to negotiate on price. Copier suppliers do the same thing. Don’t get suckered into paying list price.
Avoid paying list price with these negotiating tips:
It’s critical that you know what your needs are before making a purchase. By knowing your needs, you will avoid paying extra for features you don’t need. For example, if your office never prints in color, there is no reason for you to pay 20% to 30% more for a color copier. A reputable commercial copier supplier can walk you through the process to determine what is right for you.
This buyer’s guide is a great place to start with your copier research. Once you’ve narrowed down what your needs are, start researching online for copiers that fit your criteria. This will give you an idea of of how much the type of copier you want costs as well as knowing a base price to start your negotiations.
If you are planning to purchase an extended service contract on your copier, the copier supplier may be willing to lower your price. However, a service contract may ultimately be a bad investment. Copiers are much more reliable nowadays. A service contract is like an insurance policy. You may be paying for it and rarely, if ever, get any kind of return on that financial investment. Carefully weigh the value of a service contract with the potential discount.
Going back to the car dealership analogy, if you already have a copier, you may be able to trade-in with your purchase. If you do have a trade, it would be best to wait until the end of the negotiation to mention it. If you mention your trade at the beginning, the copier supplier may inflate the value of your trade-in to disguise what is an inferior deal.
If a brand new copier is out of your price range, you may want to consider a used copier. Many copier suppliers have refurbished units that come with limited warranties. A used copier can save you a lot of upfront costs and will last for many years. (link to used/refurbished section)
Again, if buying a new copier is out of your price range, consider leasing one. It won’t be as expensive initially since you will pay a monthly rate. If you haven’t considered leasing, browse the next section.
If leasing is the best option for you, here are common mistakes you will want to avoid:
A copier salesperson is similar to a car salesperson in some regards. They will spend the conversation focusing on the monthly rate. They want to know what you can afford per month. This could distract you from realizing that the actual value of the copier is overpriced.
Instead of discussing monthly payments, negotiate the price of the copier as if you were planning to purchase it. Like brand new cars, the list price of a copier is open to negotiation. Once you have negotiated the purchase price of the copier, the salesperson can then calculate your monthly lease payment based on the negotiated price.
Copier dealers try to bundle a service contract into your lease but say no. Never include service with your lease. If your lease is tied to a service contract but you are dissatisfied with the service you are getting, you will be stuck. Copiers on the market today are more reliable than in the past. It will likely be cheaper to pay for repairs on an as-needed basis than to commit yourself to a service contract.
Most buyers should not sign a contract that is longer than 36 months. With a few exceptions, 36 months is the maximum commitment to make on a leased copier. There are a couple of reasons for this:
Make sure you read and understand your leasing contract. In some instances, the contract may not require the finance company to notify you when the lease has expired. If you keep making payments, your obligations may be extended beyond the original term of the lease. This type of lease is commonly called an ever-green clause, which allows the leasing company to make additional charges beyond the original cost of the equipment. Take ownership of your lease and keep track of your payments. Know when your lease expires.
You have different options to choose from at the end of your lease. Before you sign your lease, plan ahead and select the option that will best suit your needs. The options at the end of your lease are:
Ultimately, whether you choose to lease or buy a copier will depend on your specific needs and financial situation. A reputable copier dealer can help you assess your business needs and help you make the right choice.
If the price of a new model commercial copier is too staggering, buying a used or refurbished copier can literally save you reams of green. You can get exactly what you need in an older model and save 50-70% off the price of a new copier.
Take into account that modern commercial copiers are multi-function products capable of much more than printing. Before contacting a supplier, decide what features are important to you and your business, such as color print, scan, fax, sort/staple features, etc. Older models may not have the extras you are looking for, so it is important to ask up front.
Figure out a rough estimate of your company’s monthly paper consumption and add 20% to account for future growth. It is important to choose a copier that can handle your business output. Overloading an older machine can lead to frustrating downtime while the copier is being repaired.
As a copier ages, its printing speed can decrease. Commercial copier speed is measured in pages per minute (ppm): the number of letter-size pages the machine can produce in one minute when running at full speed. Most offices are comfortable with a machine in the 20-50 ppm range. Be sure the used or refurbished copier you choose can handle your business print volume.
Set a range for what you are willing to spend on the machine. Most used or refurbished commercial copiers are business or production models. For a mid-range business copier, you can expect to pay anywhere from $400 to $2,000. A production copier can cost anywhere from $1,500 to $17,000.
After answering all the preliminary questions, it’s time to get into the nitty-gritty of buying a used or refurbished copier. Just because you find an older copier that meets your needs and is within your budget does not mean it is a great deal.
Consider these tips to help you choose the best used or refurbished copier for your business:
You wouldn’t buy a car without driving it around the block first. The same goes for buying a copier. When looking at a used or refurbished copier, one of the most important things to do is to take a “test drive” of the machine to see how well it performs. Some things you should do during inspection are:
The older a copier machine is and the more it has been used, the faster it depreciates in value and cost. This is why it is important to check the date of a used or refurbished copier before buying. Most copier machines have the date of manufacture clearly stamped near the serial number. The lifespan of a copier is generally around 3-4 years, depending on how well it was maintained. When buying used or refurbished copiers, a general rule of thumb is this: Do not buy a machine that is older than 5 years. Models that are older than 5 years tend to have outdated technology and will usually require extensive maintenance and repair.
When buying a used or refurbished copier, it is important to know what type of ink or toner the machine has been/is using. When examining used copiers for sale, you want to know if they’ve been using aftermarket toner that may have gummed up the machine more than Original Equipment Manufacturer (OEM) toner. It is also possible that you may be buying a copier whose toner or ink is no longer easily available for purchase. Verify that the materials needed to print are still available in office supply stores. Buying a copier that uses outdated toner or ink will lead to a higher cost of operation over time once the materials run out.
Even a used or refurbished copier can cost thousands of dollars, so make sure your investment is protected. Some warranties can last as little as two weeks or as long as a year, but either way, it’s important to know how long you are covered in case any issues occur. The most common warranty time frames are 30, 60, or 90 days. After your warranty is up, it may not make sense to stick with the person you bought the copier from for maintenance. More often than not, using a reputable dealer in your area or going directly to the manufacturer for repairs can save you time and money.
Spending $150 on a printer from a chain office supply store is really only useful if you are working out of a home office. Because these printers are not built to handle high business copy volume, per-copy prices with an all-in-one printer are much higher and the output is much slower.
Running a productive and efficient office begins with the right brand of commercial copier. In the world of office equipment, brand matters. The top copier manufacturers have years of experience and have built their reputation by producing quality equipment, reliable customer service, and technical support. Avoid the hassle of possible technical difficulties with your copy machine by investing in a reliable brand. Here are some of the top brands in the world of office copiers.
Take your commercial copier knowledge and starting shopping today. Fill out our form and we will put you in touch with reputable suppliers who will provide free price quotes and answer any questions you may have.